contact information

Access Technologies
2604 Bardstown Rd.
Louisville, KY 40205

Phone: (502) 485-9600
Fax: (502) 473-1122

Store Hours

Mon-Fri 9:30am - 7:30pm
Sat 10:00am - 3:00pm
Sun Closed
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If you are having trouble with your computer, or if you need help trying to figure something out, you can give us a call. Using the program located below, you can allow us to connect to your computer and "take it over." Once connected we can give instructions on how to operate your computer, or we can preform simple software repairs. The best part is, you can do it from anywhere! All you need is an internet connection and a phone (so that we can start the session.) We charge $25.00 per 1/2 hour of remote support service. Click below to download the program.

Remote Support Download

If we have worked on your computer in the past, you may already have the remote support program on your system. Just look in your "Maintenance" folder on your desktop. And don't worry, no one can connect to your computer without your permission. You have to provide us with the unique id number and password which changes every time you open the program and the program has to be open in order for the connection to work.